FIND US: 2 Willowfield Park, Goatstown, Dublin 14, D14 E6K6

Terms & Conditions


The following terms and conditions govern the use of this website and outline the legal responsibilities and obligations that shall exist between you and Sandra Sheeran Shoes Ltd (also referred hereafter as ‘we', ‘us', ‘our', ‘Sandra Sheeran Shoes').

In placing an order on this website, you must have consented to – or are deemed to have read and agreed - these terms and conditions, as well as our Privacy Policy. If you have any questions, please contact us on +353 1 212 2574.

Copyright & Trademark

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Sandra Sheeran Shoes or its content and technology providers or their respective owners.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without express permission.

Conformity of Goods

While we take every care to ensure that the description and specification of our products on this site are correct, they are not binding and are intended only to give a general description of the products.

Furthermore, while we try to ensure their accuracy, the colours shown on the website can vary depending on a number of factors, not least your computer screen and display settings.

Placing an Order

All orders are subject to acceptance and product availability. Availability information for products is listed on each individual product page.

Once you have placed an order we will send you an email confirming that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted.

A contract between you and Sandra Sheeran Shoes for the sale of our products will only exist once an order has been despatched to you. A separate email will be sent to you confirming the despatch of the item(s).

If for any reason we are unable to fulfil any part of the order, we will notify you as soon as is practical and refund your card within 7 days of so doing. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice. The advertised delivery charge will be added to your order value unless otherwise stated.

When placing an order, you undertake that the information you give is accurate and complete.To amend an order or delivery address, please contact us immediately. We will do our best to make amendments prior to despatch, but we cannot guarantee changes can be made once an order is processed.

The despatch dates shown on pre-order items are as accurate as we can make them and are updated regularly. However, until those items are in our warehouse, the dates are subject to change.

Payment & Taxes

All prices are quoted in Euros and for orders placed within the EU are inclusive of VAT. We do not ship orders to countries outside the EU.

We accept online payment in a secure environment by credit card, debit card, PayPal or Sandra Sheeran gift voucher. We currently accept Visa, Mastercard, Visa Delta, Maestro, Visa Electron and Solo.


All in stock items are despatched from our warehouse as soon as possible and usually within two working days of the order being accepted.

However, the delivery period stated within which you will receive your order (and the expected delivery date) are indicative and, unless otherwise stated, not guaranteed. Goods will be sent to the address given by you in your order.

In the event that an item within your order is out of stock (and this was not apparent when you placed your order), we will notify you of the delay and despatch it as soon as it arrives at no additional cost. In stock items will be despatched as normal.

For our current delivery policy, please see here.

Returns Policy

You have the right to return most items bought from our website as long as you do so within 21 days of receipt and the items reach us in a resellable condition – unwashed, unworn (except for the purposes of trying on) and with the original tags attached.

Please note that we do NOT offer free returns during sale periods. All sale items are strictly non-refundable.

For our current returns policy please see here.

Your Right to Cancel

You may normally cancel this contract in writing within 14 days of placing the order. If you do cancel the contract within this time, and your order has been despatched, any payments made by you will be refunded in full within 10 days of us receiving back the returned products.

Please note also that you are liable to cover the cost of return postage to us unless a pre-paid label is included in your order and all items must be returned according to the terms and conditions of our returns policy.

Special Offers & Promotions

From time to time, we run special offers and promotions. We will publish the specific terms and conditions of each promotion, but unless otherwise stated the following will apply.

Special offers cannot be used in conjunction with any other promotion nor are they valid for the purchase of sale items, gift vouchers or multi-buy products.

Sale & Promotions

Because of the sheer volume of orders received during sale time, we can occasionally oversell. If that happens, we will send out everything we can immediately and will fulfil the rest as soon as we are able to do so.

Ratings & Reviews

These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Sandra Sheeran Shoes (the "CRR Service").

By submitting any content to Sandra Sheeran Shoes, you guarantee that:

• You are the sole author and owner of the intellectual property rights in the content.

• All "moral rights" that you may have in such content have been voluntarily waived by you.

• All content that you post is accurate and over 50 characters.

• You are at least 18 years old.

• Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree that you may not submit any content:

• That is known by you to be false, inaccurate or misleading

• That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy

• That violates any law, statute, ordinance or regulation (including, but not limited to, those governing consumer protection, unfair competition, anti-discrimination or false advertising)

• That is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation.

• For which you were compensated or granted any consideration by any third party.

• That includes any information that references other websites, addresses, email addresses, contact information or phone numbers.

• That contains any computer viruses, worms or other potentially damaging computer programs or files.

For any content that you submit, you grant Sandra Sheeran Shoes a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Sandra Sheeran Shoes sole discretion. Sandra Sheeran Shoes reserves the right to change, condense, withhold publication, remove or delete any content on Sandra Sheeran Shoes website that Sandra Sheeran Shoes deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.

Sandra Sheeran Shoes does not guarantee that you will have any recourse through Sandra Sheeran Shoes to edit or delete any content you have submitted.

Ratings and written comments are generally posted within two to four business days. However, Sandra Sheeran Shoes reserves the right to remove or to refuse to post any submission to the extent authorised by law.

You acknowledge that you, not Sandra Sheeran Shoes, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Sandra Sheeran Shoes, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

While Sandra Sheeran Shoes uses reasonable endeavours to ensure that the information on this website is accurate and up-to-date, it does not give any warranty as to its accuracy or completeness and Sandra Sheeran Shoes will not be responsible for any errors or omissions or for the results arising from the use of such information.

While Sandra Sheeran Shoes takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Sandra Sheeran Shoes will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Law & Territory

These Terms and Conditions and your use of our website are governed by Irish law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within Ireland and under Irish law. Whilst we are happy to consider requests for products and enquiries from outside Ireland, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside Europe complies with any applicable non-EUlaws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

Data Collection & Storage

Please see our Privacy Policy here.

Data Sharing

Please see our Privacy Policy here.


Please see our Cookie Policy here.

Further Information

If you wish to discuss our terms and conditions in more detail, please call us (during office hours) on +353 1 2122574.

Our Details

Sandra Sheeran Boutique
2 Willowfield Park
Goatstown, Dublin 14
D14, E6K6

Company Registration Number:

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