FIND US: 2 Willowfield Park, Goatstown, Dublin 14, D14 E6K6
DIRECTIONS

Shipping & Delivery

SANDRASHEERAN.COM IS AN IRISH SITE - NO CUSTOMS OR TAXES ON SHIPPING WITHIN IRELAND, THE UK AND EUROPE.

Hi there! Welcome to the sandrasheeran.com Shipping Info area! We hope all the info you need is here but do get in touch if you require any help.

FREE Shipping is available on all orders over €100.

IRELAND (Parcels up to 10kg)

COST: €4.99 per order via An Post in Dublin area and €9.99 for the rest of Ireland
TIME OF SHIPPING:  1-3 working days (Mon-Fri)

UNITED KINGDOM (England, Scotland, Wales) 

COST: €12 per order via An Post.
TIME OF SHIPPING:  2-5 working days (Mon-Fri)

EUROPE (E.U. countries other than Ireland) 

COST: €12 per order via An Post
TIME OF SHIPPING:  2-5 working days (Mon-Fri) depending on location

US & Other

COST: €15 per order via An Post
TIME OF SHIPPING:  1-2 weeks (Mon-Fri) depending on location

DELAYS

Unfortunately, we cannot take responsibility for shipping delays caused by Public Holidays, inclement weather or customs delays

SHIPPING ADDRESS

IMPORTANT: Please provide an address where someone there can sign for your parcel during the hours of 9.30am-5.30pm. If you provide an incorrect address, miss your parcel and it needs to be resent, then unfortunately you will have to pay for the courier again.

CURRENCY CONVERSION

All prices listed on our site are in EURO and charged in EURO. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates.

CUSTOMS & CHARGES

Your order may be subject to import duties and taxes, which are applied once a shipment reaches your country.

sandrasheeran.com cannot control and is not responsible for any duties or taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies and charges vary widely from country to country. You should contact your local customs office for further information. Under certain circumstances, custom agents may delay delivery of some packages which is not the responsibility of sandrasheeran.com

If you refuse a shipment from sandrasheeran.com you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to sandrasheeran.com. This amount will be deducted from your purchase refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned, and you will not be refunded.

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